Troubleshooting backup jobs

In Veritas\Symantec

 * 1) Close the Veritas job Manager
 * 2) Stop the Backup Exec Server Service
 * 3) Start the Backup Exec Server Service
 * 4) Open the Veritas job manager, the job should be freed up.

In Brightstor

 * 1) Close the brightstor manager software
 * 2) Stop all of CA services
 * 3) *CA BrightStor Database Engine
 * 4) *CA Brightstor Discovery Service
 * 5) *CA BrightStor Domain Server
 * 6) *CA BrightStor Job Engine
 * 7) *CA BrightStor Message Engine
 * 8) *CA BrightStor Service Controller
 * 9) *CA BrightStor Tape Engine
 * 10) *CA Remote Procedure Call Server
 * 11) open task manager and end the process cajobrun.exe
 * 12) Start All CA services
 * 13) *CA BrightStor Database Engine
 * 14) *CA Brightstor Discovery Service
 * 15) *CA BrightStor Domain Server
 * 16) *CA BrightStor Job Engine
 * 17) *CA BrightStor Message Engine
 * 18) *CA BrightStor Service Controller
 * 19) *CA BrightStor Tape Engine
 * 20) *CA Remote Procedure Call Server
 * 21) Open the job manager and the job should freed up